Privacy Policy

This privacy notice tells you what to expect us to do with your personal information.

Contact details

• Email - pins [at] alviemahmud [dot] com

What information we collect, use, and why

We collect or use the following information to provide services and goods, including delivery:

• Names and contact details
• Addresses

Lawful bases

Our lawful bases for collecting or using personal information to provide services and goods are:

• Contract

Where we get personal information from

• People directly

How long we keep information

Your data is not held personally by Pins - Alvie Mahmud. Customer data may be stored by Stripe, and can be deleted upon request. Some transaction data cannot be deleted. For more information, check Stripe's privacy policy.

Who we share information with:

Data processors

Stripe - Payments Processor

This data processor does the following activities for us: they process payments, and store shipping/billing details. Please refer to their privacy policy for further details.

Fulfillment / shipping

Royal Mail

For your order a shipping label will be generated with Royal Mail. Please refer to their privacy policy for further details.

Your data protection rights

Under data protection law, you have rights including:

• Your right of access - You have the right to ask us for copies of your personal data.
• Your right to rectification - You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
• Your right to erasure - You have the right to ask us to erase your personal data in certain circumstances.
• Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal data in certain circumstances.
• Your right to object to processing - You have the right to object to the processing of your personal data in certain circumstances.
• Your right to data portability - You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.
• Your right to withdraw consent - When we use consent as our lawful basis you have the right to withdraw your consent.

If you make a request, we have one calendar month to respond to you.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:

Cookies

No first party cookies are stored by Pins - Alvie Mahmud, however third party cookies from Stripe may be stored to allow for orders to take place. Please refer to the Stripe privacy policy for more details.

Last updated

6 June 2024